Mercer County (Fiber only) 
Services located in Mercer county on fiber network
| Time | Status | Message |
|---|---|---|
| 1 month ago |  |
This has been resolved |
| 1 month, 1 week ago |  |
Customers in the South East section of St Henry are going to be experiencing connection issues at this time. The Fiber Optic cable that feeds customers in the section of town was hit yesterday Sept 1st. We are currently working on resolving the issue. |
| 2 months, 4 weeks ago |  |
We are currently performing some system updates to our core network. Unfortunately, part of the upgrade process has caused some breakup, freezing, and other video issues for those being serviced off of cable boxes (digital cable). We are working diligently to correct these issues and restore service to full working order. In the long run, these updates to our network will improve performance and reliability, and we apologize that during the upgrade process the service is not to the standards we expect. For customers with our Basic cable through coax you can switch over to that which isn't acting up. |
| 3 months, 1 week ago | |
Everything appears to be back up and running normal this morning after our issues yesterday. If you are still experiencing issue call the office and we can help resolve the issue. |
| 3 months, 1 week ago | |
We are currently experiencing some issues on our one of chassis with services on it. We are currently troubleshoot the issue. |
| 5 months, 2 weeks ago | |
Several channels are black coming from our provider, this is being investigated and will be restored as quickly as possible. |
| 7 months, 3 weeks ago | |
We are seeing severe pixelation / freezing and some channels being black with audio at this time. It is from our provider and we are working with them to get the IPTV working normally as soon as possible. |
| 8 months, 1 week ago | |
Channels should all be restored. |
| 8 months, 3 weeks ago | |
Several channels are black coming from our provider, this is being investigated and will be restored as quickly as possible. |
Status Legend
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The service is currently down
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The service is up
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The service is experiencing intermittent problems
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Maintenance is being performed.
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